Shipping policy
Last updated: 14th October 2026
Thank you for shopping with The Pursuit Club. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Order Processing
Except as otherwise stated on our website, orders are processed within 3-5 business days (excluding holidays).
Orders placed after noon or on weekends and holidays may begin processing the next business day.
You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.
Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.
Shipping costs
Shipping charges are calculated at checkout based on the value of your order. Free standard shipping may be available on selected orders as displayed at checkout.
Canada customs, taxes and other applicable fees
Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees. If taxes and import charges are calculated at checkout, they will not be due at delivery. If these charges are not collected at checkout and clearly shown, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
European Union customs, taxes and other applicable fees
Orders shipped to countries in the European Union may be subject to VAT, customs duties, import taxes, and carrier brokerage or handling fees. Where available, applicable taxes, duties, and import fees will be calculated and shown at checkout before you place your order. If these charges are not collected at checkout and clearly shown, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
If checkout states that duties and taxes are prepaid, your order will be shipped with those charges prepaid and you should not be asked to pay additional import charges at delivery. If checkout does not state that duties and taxes are prepaid, you may be required to pay VAT, customs duties, import taxes, brokerage fees, or carrier handling fees before or at delivery.
Import charges are determined by EU customs authorities and/or the carrier and may vary based on the destination country, product classification, product value, country of origin, and shipping method. Customs processing may also affect delivery times.
Order Tracking
Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.
Shipping destinations
We currently ship to most countries, if we do not ship to your chosen delivery location please contact us and we may be able to add this for you.
International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase, If checkout does not state that duties and taxes are prepaid, you may be required to pay VAT, customs duties, import taxes, brokerage fees, or carrier handling fees before or at delivery.
Address accuracy
Please check your shipping address at checkout as this is where your order will be delivered, if you enter the incorrect address and the order is delivered to the incorrect address we are unable to send a replacement or offer a refund. Contact us as soon as possible if you need to correct it, once shipped we cannot change it.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us and we will contact the delivery company on your behalf.
Order Changes & Cancellations
Need to change or cancel your order? Contact us within 1 hour of placing the order via the 'contact us'. Once your order is in production or in transit we're unable to modify or cancel it.